Quality your buyers can audit.
Inline and end-line inspection to AQL 2.5, an ISO 9001 certified quality management system, and reports you can forward to a retailer without editing them. This is what quality control looks like on a Zorixo order, stage by stage.
Quality is a process, not a final gate. On a Zorixo order the checks begin when fabric and trims arrive and continue through cutting, stitching, decoration, pressing and packing. By the time a carton is taped, every garment inside it has been looked at more than once, by more than one person.
That matters most on a first run. A new brand rarely has the cash to absorb a rejected batch or the calendar to reorder. Catching a wrong sleeve measurement on the line costs an hour of line time. Catching it after your customer has opened the parcel costs the brand.
Everything below is what happens on the floor in Tirupur, and where we do not hold a certification we say so plainly.
See the factory floor →At a glance
Six points where an order gets inspected
Each stage has its own pass criteria. A garment that fails one does not move to the next.
Fabric and trim inward
Rolls are checked for shade, weight and visible faults before cutting starts, and trims are matched against the bill of materials. Fabric problems are far cheaper to solve before a knife touches them.
Inline inspection
QC staff pull pieces off the line while the style is still running. Seam quality, stitch density, attachment and construction are checked against the approved sample, so a fault is corrected in the next bundle rather than in the whole run.
End-line inspection to AQL 2.5
Finished garments are inspected on a statistical sample using the AQL 2.5 acceptable quality level. That sets how many defects a lot may carry before it is rejected, and it is the standard most sourcing teams expect to see quoted.
Measurement and fit
Garments are measured against the points of measure in your approved spec, across the size set, not just the base size. Grading errors show up here, where they can still be fixed.
Colour consistency
Shades are Pantone matched and checked batch to batch, so a restock sits next to the original on a rail without reading as a different colour. Dye lots are recorded against the style.
Finishing and pack audit
Labels, care labels, tags, folding, polybagging and carton contents are audited before dispatch. Wrong labelling is a common reason a shipment is held, so it gets its own check.
What a sealed sample is, and why it rules the bulk
A sealed sample is the one physical garment you approve at the end of sampling. It is tagged, signed off and kept at the factory. From that moment it stops being a sample and becomes the specification: the fabric, the fit, the stitch, the print position, the trims and the finish that bulk must match.
Every inspection described on this page measures the bulk against that sealed sample and the written spec that goes with it. If the two ever disagree, we come back to you rather than guess.
This is also why we ask brands not to rush approval. Sampling runs 10 to 22 days depending on the product, and that is deliberately where the arguments should happen.
See the full six-stage process →
What happens if a lot does not pass
A failed inspection is a normal event in manufacturing. What matters is what follows it.
The lot is held
Nothing ships. The batch is quarantined at the factory and the style is stopped on the line if it is still running, so the same defect is not repeated across the remaining quantity.
The defect is classified
We record what the fault is, how many pieces carry it, and whether it is critical, major or minor. That classification decides whether the lot can be reworked or has to be recut.
You are told, with evidence
You get photographs, the measurement or colour data, and our recommendation, before we act. We do not quietly ship a marginal batch and hope it passes at your end.
Rework, replace and re-inspect
Once the fix is agreed, the affected pieces are reworked or remade and the lot is inspected again from the start. The revised timeline is confirmed in writing so your launch plan is based on a real date.
Documentation we can issue
What we hold, and what we do not
We hold ISO 9001 certification for quality management and we inspect to AQL 2.5. We can issue QC and inspection reports for your order, and we are ready for the kind of brand and retailer audits that ask how a factory controls its process.
We do not hold any other textile or social-compliance certification. If your buyer requires one of those specifically, we will tell you at the quoting stage rather than after you have paid a deposit. We would rather lose an order than have a founder discover a missing certificate during a retailer onboarding.
We can still source organic and recycled fabric options, and we will be clear about what those fabrics are and are not certified as.
See who we work with →Common questions
AQL stands for acceptable quality level. Inspecting to AQL 2.5 means a random sample is drawn from the finished lot and the lot is accepted only if the number of major defects found stays under a threshold set for that lot size. It is a recognised sampling standard rather than a promise that every single piece is perfect, and it is the level most brand and retail buyers ask for on knitwear.
Yes. QC and end-line inspection reports are available on request, along with a measurement sheet checked against your approved specification. Ask for them when you place the order so the paperwork is prepared alongside production rather than reconstructed afterwards.
No. We hold ISO 9001 certified quality management and inspect to AQL 2.5. We do not hold any other textile or social-compliance certification. If a retailer or marketplace you are selling into requires one of those, tell us early and we will say honestly whether we are the right factory for that programme.
That is what the sealed sample and Pantone matching are for. The approved sample stays at the factory and every repeat run is inspected against it, with dye lots recorded against the style. Knitwear will always have a small natural tolerance, so on colour-critical restocks we recommend booking fabric for both runs together.
Yes. You are welcome to visit the Tirupur factory, or to appoint your own inspection agency before dispatch. We will schedule the inspection window into the production plan. Bulk runs 25 to 55 days depending on the product, so tell us early and the date is built into the timeline.
They are held, classified, and either reworked or remade, then re-inspected from the start. You see the evidence and the recommendation before we act, and you get a revised date in writing. Rejected pieces are never quietly packed into the shipment to make up quantity.
Check the standard before you commit.
Order a sample and inspect the workmanship yourself, or send us your tech pack and we will tell you where the quality risks sit in it.